Privacy Policy
Effective: May 2026
1. Introduction
Five Pillars Butchery ("we," "us," or "our") operates the website fivepillarsbutchery.com (the "Site"). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
This Privacy Policy explains what information we collect when you visit our Site, how we use it, and what choices you have. By using our Site, you agree to the practices described in this policy.
If you have questions about this policy, contact us at info@fivepillarsbutchery.com.
2. Information We Collect
Information you give us directly
We collect personal information you provide when you:
Submit a contact form on our Site (name, email address, phone number, institution name, message)
Download the Institutional Halal Recipe Toolkit or other gated resources (name, email address, institution name, institution type, job title, state)
Sign up for our email newsletter or community updates (name, email address)
Contact us by email or phone
Information collected automatically
When you visit our Site, certain information is collected automatically by our website platform (Squarespace) and analytics tools, including:
IP address and approximate geographic location
Browser type and version
Pages visited and time spent on each page
Referring website (how you arrived at our Site)
Device type and operating system
This information is collected through cookies and similar tracking technologies. We use Google Analytics (or a similar analytics service) to understand how visitors use our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Cookies
Our Site uses cookies — small text files stored on your device — to improve your experience and help us understand Site usage. Squarespace, our website platform, also sets cookies as part of its standard operation. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of our Site.
3. How We Use Your Information
We use the information we collect to:
Respond to inquiries you submit through our contact forms
Deliver downloadable resources you've requested, such as the Institutional Halal Recipe Toolkit
Send you email newsletters, product updates, or program information — only if you've opted in
Understand how our Site is used and improve its content and performance
Fulfill orders or service requests you have made (including Qurbani, Aqeeqah, and product orders)
Comply with legal obligations
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
4. Email Communications
If you provide your email address through one of our forms or sign up for our newsletter, you may receive emails from us including:
A confirmation or delivery email for any resource you requested
Occasional updates about our products, services, seasonal offerings (Qurbani, Aqeeqah), and community programs
Institutional outreach communications if you downloaded a resource intended for food service professionals
You can unsubscribe from our email communications at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly at info@fivepillarsbutchery.com. We process unsubscribe requests promptly.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service providers
We use third-party service providers to operate our Site and deliver our services. These include:
Squarespace — our website platform, which hosts the Site and processes form submissions
Google Analytics (or similar) — which helps us understand Site traffic and usage
Squarespace Email Campaigns — which we use to send email newsletters and automated emails
These providers are only permitted to use your information as necessary to provide services to us, and are bound by confidentiality obligations.
Legal requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
Business transfers
If Five Pillars Butchery is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a transfer occurs.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
Contact form submissions — retained for up to 2 years, or as long as needed to respond to your inquiry
Email subscriber data — retained until you unsubscribe, plus a reasonable administrative period
Analytics data — retained per the default retention settings of our analytics provider (typically 14–26 months for Google Analytics)
You may request deletion of your personal information at any time by contacting us at info@fivepillarsbutchery.com.
7. Your Rights and Choices
Depending on where you are located, you may have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete personal information
Request deletion of your personal information
Opt out of email communications at any time
Request that we limit how we use your information
Residents of certain states — including California (under CCPA/CPRA), Colorado, Connecticut, Virginia, and others — may have additional rights under applicable state privacy laws. We honor requests from residents of all US states to the extent required by applicable law.
To exercise any of these rights, contact us at info@fivepillarsbutchery.com or (207) 323-0214. We will respond to requests within 30 days.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us at info@fivepillarsbutchery.com.
9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our Site is hosted on Squarespace, which maintains industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
10. Third-Party Links
Our Site may contain links to third-party websites, including farm partners, food system organizations, or resource providers. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Five Pillars Butchery
119 Bangor Rd., Unity, ME 04988
Email: info@fivepillarsbutchery.com
Phone: (207) 323-0214